Frequently Asked Questions
Everything you need to know about your AUTOID shopping experience.
How long does shipping take for new arrivals?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for seasonal collections?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How can I find the right size for my body type?
Each product page features a detailed 'Size & Fit' guide. We recommend comparing your body measurements to our chart, as sizing can vary slightly between tailored and oversized silhouettes.
Do you offer international shipping?
Yes, AUTOID ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Affirm.
How do I care for my premium fabrics?
To maintain the longevity of your garments, we recommend following the specific care label instructions found inside each piece. Generally, we advise cold washing and air drying for most of our cotton and synthetic blends.